Terms of service

Terms of Service

Last Updated: September 16, 2026

Welcome to Jummor Sport.

These Terms of Service (“Terms”) govern your use of our website and your purchase of products and services from Jummor Sport.

By visiting our website, placing an order, or using our services, you agree to these Terms. Please read them carefully before making a purchase.

1. Online Store Terms

By using our website, you represent that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, abuse, or violations of these Terms.

2. Made-to-Order Products

Jummor Sport products are made-to-order and prepared specifically for each customer.

Because each product is produced individually, slight variations in color, print placement, size, or appearance may occur due to differences in materials, printing processes, production methods, lighting, or screen settings.

Minor variations that are within reasonable production tolerances are not considered defects.

If your product arrives damaged, defective, incorrectly printed, or materially different from what you ordered, please contact us in accordance with our Refund & Return Policy.

3. Personalized & Custom Products

Some products may allow you to provide names, text, images, or other personalization details.

You are responsible for reviewing all information before placing your order, including:

  • Names and spelling

  • Text and dates

  • Size

  • Color

  • Images or uploaded content

  • Product options and personalization selections

Products will be created based on the information submitted with your order.

Jummor Sport is not responsible for errors resulting from incorrect information or selections provided by the customer.

Because personalized and made-to-order products are created specifically for you, we generally do not accept returns, exchanges, or refunds due to a change of mind, incorrect size selection, or incorrect personalization information provided by the customer.

This does not affect remedies available for products that are damaged, defective, incorrectly produced by us, or otherwise covered by applicable law.

4. Customer-Provided Content

If you upload or submit images, text, photographs, graphics, names, or other content for personalization, you represent that you have the necessary rights or permission to use that content.

You must not submit content that infringes another person's intellectual property rights, violates applicable law, or is fraudulent or unlawful.

You retain ownership of the content you submit.

By submitting content for an order, you grant Jummor Sport and our production and fulfillment partners permission to use and process that content only as reasonably necessary to produce, fulfill, deliver, and support your order.

We reserve the right to reject or cancel orders containing content that we reasonably believe violates these Terms or applicable law.

5. Orders

You agree to provide accurate and complete information when placing an order.

Please carefully review your:

  • Product selection

  • Size

  • Personalization details

  • Email address

  • Billing information

  • Shipping address

before completing your purchase.

We reserve the right to cancel or limit an order where reasonably necessary due to suspected fraud, payment issues, product availability, pricing errors, or other legitimate operational reasons.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Order Changes & Cancellations

Because our products are made-to-order, production may begin shortly after your order is placed.

If you need to change or cancel your order, please contact us as soon as possible at support@jummor.com.

We will do our best to accommodate your request if production has not yet begun.

Once an order has entered production, we may be unable to modify or cancel it.

Submitting a cancellation or modification request does not guarantee that the request can be completed.

Nothing in this section limits any cancellation rights that cannot legally be excluded under applicable law.

7. Prices & Payment

All prices displayed on our website are subject to change without notice.

The price charged for an order will generally be the price displayed at checkout when the order is placed, subject to correction of obvious errors and applicable law.

Shipping charges, taxes, customs duties, and other applicable fees may be added depending on your order and delivery location.

Payment must be successfully authorized before an order can be processed.

Payments may be handled by third-party payment providers and may also be subject to their terms and privacy policies.

8. Promotions & Discount Codes

From time to time, we may offer discounts, promotional codes, free shipping, or other special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined

  • Discount codes must be applied before checkout is completed

  • Offers may have expiration dates or eligibility requirements

  • Discounts cannot normally be applied retroactively to completed orders

We reserve the right to modify or discontinue promotions subject to applicable law.

9. Product Information

We make reasonable efforts to display product descriptions, images, pricing, and other information accurately.

However, product images and mockups are for illustrative purposes, and the appearance of the final product may vary slightly due to screen settings, materials, printing processes, and production methods.

We may correct typographical errors, inaccuracies, or omissions on our website.

If an error materially affects an order that has already been placed, we may contact you regarding available options.

10. Shipping & Delivery

Processing times, estimated shipping times, shipping fees, tracking, customs, address issues, and other delivery matters are governed by our Shipping Policy.

Delivery dates and shipping times displayed on our website are estimates unless expressly stated otherwise.

Delivery may be affected by customs processing, carrier delays, weather, peak-season demand, or other circumstances outside our reasonable control.

11. Returns, Replacements & Refunds

Because our products are made-to-order, we generally do not accept returns, exchanges, or refunds for:

  • Change of mind

  • Incorrect size selected by the customer

  • Incorrect personalization information provided by the customer

  • Minor color differences caused by screen settings or lighting

  • Minor variations within reasonable production tolerances

If an item arrives:

  • Damaged or defective

  • With a significant printing or production error

  • As the wrong product or design

  • In the wrong size due to an error on our part

please contact us within 7 days of delivery and provide your order number and clear photos showing the issue.

Eligible claims may qualify for a replacement or refund after review.

For complete details, please refer to our Refund & Return Policy.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded under applicable law.

12. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, please contact us as soon as possible.

We will do our best to make changes before shipment, but address changes cannot be guaranteed once production or shipping has begun.

Jummor Sport is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer, except where otherwise required by applicable law.

13. Intellectual Property

Unless otherwise stated, Jummor Sport's website content, branding, logos, original graphics, text, product presentation, and other materials are owned by or licensed to Jummor Sport and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without authorization, except where permitted by applicable law.

This section does not transfer ownership of customer-provided content to Jummor Sport.

14. Third-Party Services

Our website may use third-party services, including payment processors, production partners, shipping carriers, analytics providers, advertising platforms, and other technology providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent practices of third-party websites or services that we do not control.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.

16. Prohibited Uses

You may not use our website or services:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or other legal rights

  • To submit fraudulent payment information or orders

  • To transmit viruses, malware, or harmful code

  • To interfere with the operation or security of our website

  • To misuse or collect personal information without authorization

  • To engage in abusive, deceptive, or fraudulent activity

We reserve the right to restrict access to our services where reasonably necessary to protect our customers, business, or legal rights.

17. Disclaimer of Warranties

We make reasonable efforts to provide accurate information and reliable services.

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Jummor Sport will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Jummor Sport harmless from third-party claims resulting from content you submit, unlawful use of our services, or material violation of these Terms.

This does not apply where liability results from Jummor Sport's own actions or where such an obligation cannot legally be imposed.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

22. Governing Law

These Terms will be governed by the laws applicable to Jummor Sport's business, subject to any mandatory consumer protection rights that apply based on the customer's location.

Nothing in these Terms limits rights provided to consumers under applicable law.

23. Contact Us

If you have any questions regarding these Terms of Service or your order, please contact us at:

Jummor Sport
Email: support@jummor.com